It is possible to request the exchange of a product or multiple products no later than 14 days from receipt of the package.

Via whatsapp service on the number

+39 347 800 9489 by sending (name, surname, order number).
Instructions for making the change will be sent to you via chat.

In the event that the products upon arrival are in one of the following conditions:

• damaged/stained
• without labels (if present)
• altered/washed

Please contact us immediately at the email address infomonfre@gmail.com or via the whatsapp service on the number

+39 347 800 9489

NB. Shipping costs for items to be exchanged are the responsibility of the buyer.